Serving Pillar Statement

To be committed to providing unwavering support by capitalizing on our strengths to build a solid foundation for the economy and its continuous growth

Pillar Statement

To continuously develop our people’s knowledge, skills and mindset to better serve the economy and the community

Pillar Statement

To uphold the promise of giving back to the community through financial and non-financial contributions to the key pillars of the community

Pillar Objectives

• Effectively enhance our community investments through leveraging NBB's full resources and capabilities

Select Key Achievements

Community Investment

Q1

Pillar Statement

To be conscious about our environmental footprint and integrate a responsible conduct within our operations

Pillar Objectives

• Significantly improve our environmental performance, including taking action to mitigate climate change and minimise our environmental impact

Select Key Achievements

Direct Environmental Footprint

Q1

Pillar Statement

To abide by the regulations and to adhere to an ethical mindset that follows the corporate values and principles

Pillar Objectives

• Achieve leading practice in good governance and integrity
• Embed sustainability directly into the core of our business, reinforced by world-class governance of sustainability

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Data Privacy and Security

Q1

Pillar Statement

To be committed to providing unwavering support by capitalizing on our strengths to build a solid foundation for the economy and its continuous growth

Pillar Statement

To always connect with you, to understand you and help give you what you need, when you need it, in a way that works for you

Pillar Objectives

• Offer the best sustainability-oriented products and services
• Highlight sustainability and focus on impact in customer messaging
• Be transparent and fair in all aspects of customer relation
• Contribute to the well-being of customers
• Ensure the safeguarding of customer data and privacy

Select Key Achievements

Q1

Pillar Statement

To demonstrate discipline through abiding by a responsible approach in the way we conduct our business as well as our operations

Pillar Objectives

Improve performance and help drive a shift in markets towards sustainable finance by: